eSeals are typically emailed within a few hours on the same day the order is placed. Orders placed after business hours or on a weekend are typically sent the next business day.
For trouble with an eseal file format, we will help troubleshoot as far as we can, though we cannot provide software support.
Whether the eseal alone is enough, or whether you need more to sign digitally, depends on your state and sometimes your municipality. If an electronic encryption or an electronic signature is required, you will need to buy it from another vendor, since neither comes with the purchase.